Climate controlled storage units in North Charleston, SC

Cons: Rate increases for long-term renters have negatively impacted customer satisfaction, sometimes exceeding a $100 monthly bump, causing frustration among tenants, even prompting fees to overshadow the commendation of the friendly staff members. The rarity of such experienced managers leads to challenges when they are not on duty, accentuating concerns about customer care continuity.

Pros: The facility stands out for its exceptional cleanliness, dedicated and accommodating management, and the overall convenience offered to the customers.

Cons: Some customers have had serious inconveniences regarding misplaced reservations, lack of clear communication, especially relating to ordered parts, and inappropriate actions from staff resulting in breaches of customer privacy and trust. There are also minor complaints about the demand for unexpected documentation upon rental and undesirable upkeep related to sanitation, specifically the cigarette odor inside the vehicles.

Pros: The facility is praised for its exceptional cleanliness, rapid and friendly customer service, and the convenience of immediate rental availability, as well as up-to-date and well-maintained vehicles.

Cons: Despite the well-maintained environment and positive staff interactions, customers highlight frequent, often unexpected price increases as a significant deterrent, which may lead them to seek alternative storage solutions.

Pros: The self storage facility is praised for its cleanliness, added security measures like code entry gates, convenient location, and staff commended for being helpful and going the extra mile.

Cons: The repeated and significant concerns center around insufficient security measures, including a broken entrance gate and cut fences, which compromise the safety of customers' valuables. There are complaints about regrettably poor customer service in handling theft incidents and an inconvenient payment system that lacks online and modern payment options, putting them rigorous behind current standards.

Pros: Customers appreciate the clean units, helpful staff, and relatively good pricing at this self storage facility, with many customers praising team members for their excellent customer service.