Self storage units in Bakersfield, CA

Cons: Despite the amiable staff, there are serious concerns about safety with multiple mentions of **storage units being broken into** and a significant dissatisfaction with the **response to security incidents**. Some customers also expressed displeasure with **booking issues and potential pricing changes, particularly when reserving online**.

Pros: Customers frequently praise the facility for its cleanliness, good customer service, and commend the helpful staff which makes the storage experience more pleasant.

Cons: There are mentions of a negative experience where a customer felt stereotyped by the receptionist, which caused discomfort and may hint at an isolated issue with customer service. Commonly known cons for storage facilities typically include regular rate hikes, potential lack of ample security, and hidden fees.

Pros: Customers frequently commend the storage facility for its exceptional customer service, cleanliness, and the efficiency and professionalism of the staff. Many have noted the streamlined and swift process when acquiring a storage unit.

Cons: Despite the praise, concerns have been raised about the lack of 24-hour access and unexplained fees possibly impacting the overall experience. Some customers also indicated doubts about the security level and construction quality of the units.

Pros: Customers highlight the facility's exceptional customer service, thoroughly professional and pleasant staff, as well as the cleanliness and good security of the property.