Self storage units in Roanoke, VA

Cons: Despite the friendly staff, client experiences are marred by persistent issues with pests and sanitation, including widespread cockroach, mice, and bed bug infestations. Problems with unpredictable and substantial price hikes, lack of usable equipment like trolleys, and often nonfunctional elevators underscore the frustration. Staff occasionally absences during office hours and poor communication add to the negative experiences faced by many.

Pros: Customers appreciate the facility for its overall cleanliness, well-maintained units, and helpful staff members who resolve issues efficiently and exhibit professional and friendly conduct.