Covered RV & camper storage in Akron, OH

Cons: Noteworthy complaints center around instances of water damage leading to the ruin of personal items, where the staff declined responsibility, pointing to insurance that does not cover such damage. Additional critiques label the service as poor, suggesting that the facilities may not sufficiently protect stored items.

Pros: Customers frequently praise the facility for its exceptional customer service, family-oriented approach, and cleanliness, with extra recognition given to the secure, well-maintained, and climate-controlled storage units.

Cons: Despite positive staff interaction, issues such as being overcharged with no provided credit, an occasion of improperly heavy doors to access units, and comments about the service being costlier than desired, cast a shadow on the overall experience.

Pros: Customers appreciate the excellent customer service and the level of security, with fencing and gates that provide 24-hour access, as well as complimentary locks for every unit.

Cons: Despite the earmarks of good customer service and maintenance, there are disturbing reports of **poor payment handling** and a concerning lack of responsiveness, with customers noting systemic problems like difficulty contacting management, **unplanned maintenance disrupting access**, unexplained rent increases, and unpleasant encounters due to rude and indifferent staff members. There's also alarming feedback about units not matching their reservation descriptions, accompanied by reports of pest-infestation problems—all adding shadows to the facility's offerings.

Pros: The self storage facility is frequently praised for its **cleanliness**, friendly and professional staff, with some of the associates receiving commendation for being detail-oriented and helpful in resolving issues.

Cons: The primary disadvantage appears to be occasional access difficulties and the significant concern of abrupt rate increases, such as the 20% rise following a change in ownership, driving some customers to find more affordable options nearby.

Pros: The facility excels with its clean, secure, and well-maintained units, and the staff is frequently praised for being friendly, helpful, and making customers feel valued. Competitive rates and full refunds provided when necessary underscore their dedication to customer satisfaction.