Covered boat storage in Bella Vista, AR

Cons: Numerous complaints center around customer service woes, such as uncaring staff, lack of refunds for misallocated spaces, unexpected billing issues, and unresponsive management. In addition, renters face security concerns like units with holes in walls, and essential services such as onsite electricity for boat charging have been noted as unreliable.

Pros: Customers find the storage facility convenient and praise it for its ease of access, clean premises, and a variety of options for covered and uncovered storage. Highland Storage offers easy online renting, customer-friendly security measures, and even provides amenities like an air compressor for tenant convenience.

Cons: However, issues such as inadequate climate control resulting in mold, the inconvenience of online systems and communication, access problems like gate codes not provided, and instances of unresponsiveness from management make the customer experience challenging. Additionally, concerns around **price increases**, potential lack of **proper maintenance**, and **rigid** access hours tarnish the reputation of the facility.

Pros: Many customers applaud the facility for its **cleanliness, security**, and **excellent customer service**, both in-person and through the call center. Users also appreciate the competitive pricing and helpfulness of the staff, providing a pleasant overall experience.

Cons: Despite its advantageous location, the storage complex is noted for lacking features such as loading trolleys, which can affect the ease of moving items. Customers also express concerns common to the industry which can include unpredictable price hikes and insufficient security measures.

Pros: Customers frequently commend the facility for its exceptional cleanliness, climate-controlled units, helpful onboarding process, and friendly staff, creating a streamlined experience for storing belongings.