Indoor RV & camper storage in Burlington, NC

Cons: There have been reports of dissatisfaction due to climate-controlled units not performing adequately, sometimes reaching uncomfortably high temperatures which present a serious concern for customers with heat-sensitive belongings. Some customers have also experienced significant financial losses and have found the company uncooperative in resolving issues related to fees.

Pros: The facility garners praise for exceptional customer service, with staff described as respectful, knowledgeable, and professional, making for a stress-free experience. Notably, new customers have reported benefiting from promotions like a month's free rent.

Cons: There are significant issues with **pest infestations**, including mice droppings, and repeated incidents of **water damage** from flooding due to inadequate facility maintenance, leading to the ruin of **customers' personal belongings**. Some customers experience distress due to **mismanagement** involving unit locks and **improper auction practices** concerning their possessions, also citing **recent unexpected price hikes**. The facility's responsiveness to mishaps, while acknowledged, does not entirely mitigate the observed lack of upkeep and protection of customer items, resulting in a diminished sense of security and trust.

Pros: The facility offers **excellent customer service**, features a **convenient and efficient registration process**, and provides **climate-controlled storage** options. It is also applauded for maintaining a **clean environment** and accessible online payment systems.