Indoor car storage in California, MD

Cons: Customers voice concerns about sudden and significant price hikes during their rental period, as well as mentioning hidden fees that become evident only upon signing the rental agreement. Additionally, some customers perceived policies favoring new renters over current ones as disingenuous, with fresh tenants being offered lower rates.

Pros: The facility receives consistent praise for its cleanliness, climate-controlled spaces, and the friendly, professional customer service offered by the staff.

Cons: Predominant grievances include significant rent hikes following management change, unfriendly online and telephone payment systems often leading to late fees, and damaged units due to the facility's lack of climate control and persistent moisture problems. Additionally, customers note the lack of maintenance and on-site staff and forced insurance purchases as considerable downsides.

Pros: Customers frequently highlight the exceptional customer service from management, like the helpfulness and security assurances offered, and appreciate the 24-hour access as well as the cleanliness of the facility.