Indoor car storage in Decatur, IL

Cons: Despite generally positive feedback, there are concerning remarks related to potential water damage issues in the past, difficulty in contacting staff to make payments, and at least one customer had an unwelcoming interaction with an employee which affected their customer service experience. The owner's personal reputation may also deter potential renters.

Pros: Customers appreciate the facility for its clean and secure storage units, praised rates, and considerate staff who often extend small but thoughtful gestures like offering beverages.