Self storage units in Decatur, IL

Cons: Despite many benefits, clients have issues with the facility raising rental prices too frequently, and some mention poorer surroundings in a bad neighborhood, which raises concerns over cleanliness and upkeep externally. Additionally, the existence of an unclear management transition leaves some customers feeling uncertain.

Pros: The storage facility boasts a clean and well-secured environment, offers efficient service and is located for easy access. Customers appreciate the h_el_pr_f_l_c__to__r_ staff and find the online rental process simple and hassle-free.

Cons: Despite the well-maintained units and commendable customer service, some customers express concerns about regular price increases since the management change. The facility's value can be overshadowed by the high cost for long-term storage users.

Pros: Customers frequently praise the facility for being clean and secure, with staff often described as friendly and helpful, creating a positive experience. The ease of property access, including after-hours, is widely appreciated.