Indoor car storage in Fort Worth, TX

Cons: Concerns are raised about the facility’s surrounding area with numerous reports of it being unsafe, mentions of it attracting the homeless population, and cases where racial profiling by the staff has been experienced, creating a discouraging environment. Furthermore, customer service is consistently criticized, including unavailability to address urgent issues and arbitrary price increases which leaves many feeling deceived and mistreated.

Pros: Customers appreciate the facility's helpful management, citing they provide great solutions for storage needs and maintain cleanliness on the premises; additionally, the security measures at the new location have been commended for being well-implemented.

Cons: The customers' experiences are marred by pest infestations resulting in damage to belongings, issues with lighting in storage units, and inefficiency in providing refunds for services not rendered. Renovation-related evictions have also been poorly handled, leaving many customers frustrated and financially distressed.

Pros: The facility features excellent customer service from a particular employee who receives high praise for her helpfulness and professionalism.