Climate controlled storage units in Hillside, NJ

Cons: Despite the accolades for personnel, there are significant concerns mentioned about **safety**, as one customer reported a **carjacking** on the property. Moreover, an issue that affects many users is the consistent **lack of availability of carts**, which causes inconvenience.

Pros: Customers frequently praise the facility's **cleanliness** and the helpfulness and friendliness of the **staff**. Many express satisfaction with the **customer service provided**.

Cons: However, customers face significant drawbacks due to pest infestations, specifically rats, that lead to property damage not covered by insurance. Reports of items being ruined by water damage and mold indicate issues with maintenance and insufficient resolution processes.

Pros: The facility regularly receives praise for exceptional customer service, specifically due to a team member excelling in assistance and the rental process. The property is also recognized for providing a secure and safe environment for customer belongings.

Cons: Recurring issues include sudden price increases that burden customers and claimed sightings of mouse droppings, which suggest potential problems with the facility's pest control practices.

Pros: Customers frequently praise the facility for being clean, having helpful staff, and offering a convenient and efficient service experience, all of which contribute to an overall positive atmosphere.