Covered RV & camper storage in Lancaster, CA

Cons: Despite the admirable service, customers encounter **miscommunications regarding features like climate control** and feel distress over increased costs associated with such desired features. Such **misunderstandings can lead to frustration**, echoed by concerns typical in the industry such as potential price hikes and **limited unit options,** especially when in immediate need.

Pros: This self storage facility receives high praise for its exceptional customer service and clean, secure environment. The staff, particularly cited for their helpful and meticulous approach, provides a personalized experience enhancing customer satisfaction.

Cons: Some patrons have experienced multiple rate hikes over a short period without prior notification, as well as inconvenient features such as being a long distance from available bathrooms and encountering faulty gate codes and blackout situations. Although polite and patient conduct is often observed, a warning indicates dissatisfaction with alledged deceptive practices and the closing of facility amenities like the restroom.

Pros: The storage facility has been commended for its exceptional staff who provide friendly, efficient customer service with a personal touch, making every encounter smooth and enjoyable. Many customers have noted the value of professional and knowledgeable assistance during their storage process, especially when special prices or other favors are extended.