Self storage units in Pasadena, CA

Cons: While generally satisfying consumers, the services are sometimes seen as costly, and isolated feedback suggests occasional poor customer experience in the past. The standard storage rental woes of potential price changes and limited access hours may deter some clients.

Pros: The facility boasts strong customer service, with helpful staff and a commitment to cleanliness and security that leaves a lasting impression. Customers widely appreciate the variety of amenities and options offering good value, including climate control and vehicle storage.

Cons: Although staff members are often commended for their service, customers face a significant inconvenience due to the lack of trash cans on-site, which can be frustrating in a place where disposal needs are common.

Pros: Customers routinely praise the facility for its cleanliness, strong security, and the staff's excellent customer service, noting their helpfulness and professionalism in all interactions.

Cons: Key drawbacks frequently mentioned include the requirements to have staff present to access the facilities, causing potential inconvenience on holidays when the property is closed. Access issues can also occur if, for example, someone with a large moving truck does not properly coordinate unlocking procedures, thus creating difficulties during loading or unloading.

Pros: Customers widely praise the self storage facility's high cleanliness standards, robust security measures, and extremely friendly and professional staff. The property maintains exceptional maintenance, and offers competitive prices significantly lower than comparable alternatives.