Covered RV & camper storage in Sewickley, PA

Cons: While the experience with the staff has generally been favorable, there is significant customer concern over aggressive and frequent price increases that sour the perception of value. Moreover, some report dissatisfaction with corporate policies and the issue seems to be a repeated point of contention among clients.

Pros: The staff at the storage facility receive high praise for their friendliness and professionalism, making for a family-like atmosphere and easy business transactions. Customers repeatedly mention the facilities for their cleanliness and overall great condition.

Cons: Customers have expressed frustration with billing issues and changes in due dates without proper notification, particularly since a management change. There are complaints of non-temperature-controlled units leading to damage like mildew on furniture, coupled with instances of rodent infestation. Some have noted unprofessional and indifferent staff responses to serious concerns.

Pros: The facility boasts a high level of cleanliness, user-friendly access, and security measures that ensure the safety of the customer's belongings. It receives praise for attentive customer service and is conveniently located for many users.

Cons: While the units are generally clean and secure, one standout complaint includes occasional dampness due to groundwater, and another involves misleading promotional offers that do not apply to all units, leading to potential customer dissatisfaction. Additionally, the condition and lighting of some areas could be improved, and inconsistencies in pro-rating rental fees have also been highlighted. One employee's demeanor and customer service skills were specifically faulted, deteriorating the overall rental experience for some.

Pros: The facility offers 24-hour access, flexible rental options, good security with multiple options for storage units, and friendly customer service, ensuring a straightforward experience.