Outdoor car storage in Shreveport, LA

Cons: Some patrons experienced significant issues such as mischarging, billing for vacated units, and poor site accessibility, including troublesome roads and problematic gate access affecting overall satisfaction diversely. Additionally, the site's policy does not secure fixed pricing, potentially leading to unexpected rate increases.

Pros: Customers report outstanding customer service and appreciate the location's clean units and convenience of service, with some noting utilities that fit their space needs and budgets effectively.

Cons: However, multiple instances of unsatisfactory experiences should be highlighted: customers experience frustrating inconsistencies in quotes and pricing, unresponsive staff when it comes to answering calls and resolving disputes, unmet delivery promises, and even instances of perceived unprofessional behavior by management. Some complaints include being charged for unexplained extra fees and perceived deceptive billing practices like differing online and in-person rates.

Pros: The self storage facility is often praised for exceptional customer service, speed and friendliness of employees, as well as cleanliness of the property. Some customers noted the ease of rental processes and the staff's ability to handle difficult situations professionally.