Covered RV & camper storage in Stow, OH

Cons: Despite these positive experiences, there is a notable concern with rental rates unexpectedly increasing and a serious allegation of personal information being compromised, possibly leading to identity theft. Some customers also report issues with unit accessibility and the absence of 24-hour access to units, which may not suit all requirements.

Pros: Customers widely appreciate the helpful and responsive customer service, the convenient sign-up and payment process that can be done online, and the clean, secure, and easily accessible storage facilities.

Cons: Despite the earmarks of good customer service and maintenance, there are disturbing reports of **poor payment handling** and a concerning lack of responsiveness, with customers noting systemic problems like difficulty contacting management, **unplanned maintenance disrupting access**, unexplained rent increases, and unpleasant encounters due to rude and indifferent staff members. There's also alarming feedback about units not matching their reservation descriptions, accompanied by reports of pest-infestation problems—all adding shadows to the facility's offerings.

Pros: The self storage facility is frequently praised for its **cleanliness**, friendly and professional staff, with some of the associates receiving commendation for being detail-oriented and helpful in resolving issues.