Covered boat storage in Glenwood, IL

Cons: Clients have expressed severe dissatisfaction due to sharp and unexpected price increases, mandatory insurance purchases not included in the monthly bill, and egregious security breaches that led to damaged or disturbed belongings. Additional charges imposed, such as "inconvenience fees," add to the monetary woes of renters.

Pros: Staff at the facility have multiple mentions of being very professional, warm, and helpful, not only assisting in the proper selection of storage units but also in guiding customers and addressing their questions.

Cons: Feedback suggests that the storage facility substantial charges deter some clients, with remarks on exorbitant pricing seeming recurrent. Distress over an unpleasant and dilapidated area adds a less inviting aspect to the facility's location. Additionally, some customers report confusion and a negative experience due to discrepancies between corporate policies and on-site staff information.

Pros: Customers frequently praise the facility for their excellent customer service, with staff being described as helpful, informative, and friendly. The cleanliness of the place also consistently receives positive remarks.