Covered boat storage in South Holland, IL

Cons: Clients have expressed severe dissatisfaction due to sharp and unexpected price increases, mandatory insurance purchases not included in the monthly bill, and egregious security breaches that led to damaged or disturbed belongings. Additional charges imposed, such as "inconvenience fees," add to the monetary woes of renters.

Pros: Staff at the facility have multiple mentions of being very professional, warm, and helpful, not only assisting in the proper selection of storage units but also in guiding customers and addressing their questions.

Cons: There are concerns about unfair practices, such as a reported move out scam related to alleged misuse of the dumpster resulting in a demanded cleaning fee. Additionally, complaints have been lodged about leaking storage units and unexpected price hikes, which have left some customers dissatisfied.

Pros: The facility is highly praised for its helpful and friendly staff who consistently provide excellent customer service. Customers also recommend the facility based on their positive interactions with the staff.

Cons: Customers remain concerned about potential price hikes after moving into the storage units, a common issue in the self-storage industry. While no prevalent issues overshadow service quality, anxieties over possible hidden fees or security measures can be noteworthy considerations for new renters.

Pros: Customers frequently praise the facility for its exemplary cleanliness, Lauren and other staff members receive commendations for exceptional customer service, and the pricing is deemed fair and competitive. The convenience of access and availability of moving supplies enhance the user experience.