Covered boat storage in Vernon Hills, IL

Cons: Repeated complaints include unprofessional and confrontational staff behavior, hidden fees such as a charge for after-hours returns, and insufficient electricity supply for RV storage which couples with dust issues from a neighboring factory affecting vehicle cleanliness. There have been instances of theft and damage to personal vehicles, and accusations of racial discrimination arose, eliciting a need for staffing improvements.

Pros: Customers appreciate the staff's friendliness, availability of different truck sizes, parking space, packaging items, and climate-controlled storage options. Communication is noted to be great, and the rental process is described as easy by some.

Cons: Despite the overall positive feedback, continuous rate increases raise concerns among the customers, indicating potential financial frustration during prolonged storage rentals.

Pros: The self storage facility is applauded for its great customer service, efficient and helpful staff, and clean, secure premises with easy access and various amenities such as climate-controlled units.