Covered boat storage in California, MD

Cons: Significant concerns about the facility include encounters with rates increasing after the introductory offer, experiences with items smelling mildewy due to a lack of proper weatherproofing and air circulation, and some inefficiencies and misunderstandings in dealings with corporate office, alongside occasional distrust in discount or pricing clarity.

Pros: Customers frequently praise the self-storage facility for its clean units, exceptional customer service, and ease of online access for setting up rentals.

Cons: Customers repeatedly report significant security concerns with broken gates frequently being left open, leading to potential safety issues. There is also strong dissatisfaction with the rental office's accessibility, with multiple instances of staff absence during business hours, poor communication, and frustrating online reservation problems unresolved by customer service. Moreover, inconsistent and misleading information regarding the conditions of storage units, such as false climate control claims, heightens customer distress and distrust.

Pros: The self storage facility offers competitive pricing, and online services for ease of renting units, alongside a clean and secure site. Staff, when present, are known to be responsive, polite, and professional, enhancing the customer experience.

Cons: Predominant grievances include significant rent hikes following management change, unfriendly online and telephone payment systems often leading to late fees, and damaged units due to the facility's lack of climate control and persistent moisture problems. Additionally, customers note the lack of maintenance and on-site staff and forced insurance purchases as considerable downsides.

Pros: Customers frequently highlight the exceptional customer service from management, like the helpfulness and security assurances offered, and appreciate the 24-hour access as well as the cleanliness of the facility.