Covered boat storage in Agawam, MA

Cons: Despite the high level of customer service, there are instances of staff intruding into personal storage spaces without permission, and malfunctioning access doors causing additional unexpected costs to customers, indicating possible issues with maintenance and communication.

Pros: The facility is praised for its outstanding customer service provided by friendly and professional staff, along with providing a wide range of storage options and secure, weather-friendly solutions at competitive prices.

Cons: Significant issues include complaints of unexpected hidden fees at the point of sale and mandatory insurance costs, and one customer experienced inconveniences such as the facility being unexpectedly closed during business hours and disapproval of the lock system. Furthermore, some have reported poor experiences with unhelpful and disrespectful staff and their concerns not being addressed satisfactorily.

Pros: Customers frequently praise the self storage for its excellent customer service, with staff members consistently described as friendly, kind, and knowledgeable, with many customers noting they had a positive overall experience, citing a clean and well-kept environment.