Covered boat storage in Littleton, MA

Cons: Major issues include **mold infestations** within the units and inconsistent availability of **on-site staff assistance**, causing inconvenience. The price increases and contrived insurance policies add financial concerns, eroding trust and satisfaction. Instances of **unresponsiveness and misleading bookings** strain the customer experience, especially for critical situations such as storing items of great sentimental and personal value.

Pros: The facility staff, particularly an employee named Frank, are generally described as helpful, professional, and friendly. Customers feel their belongings are safely stored and appreciate convenient access through an app.

Cons: While the staff is typically commended, there are reports of an overzealous gate system that might trap customers after hours, and occasional complaints targeting specific management behaving inconsistently with rules, potentially tinged with discretion. Customers should double-check contact information to avoid misdirected calls, which could indicate administrative oversights.

Pros: The storage facility has consistently been praised for the helpful and friendly staff and has undergone noticeable improvements under a new manager; comfort and security are boosted by the addition of features like drive-up lockers and individual door alarms.