Covered boat storage in Antioch, TN

Cons: Renters frequently mention significant price hikes shortly after renting a unit and inadequate moisture control, leading to issues like mold that result in severe property damage, creating additional costs. The facility shows a lack of accountability when addressing these issues, and there are accusations of unethical practices, such as offering discounts for positive reviews.

Pros: Customers appreciate the facility's friendly and helpful staff, clean and well-maintained units, and its convenient location and competitive initial pricing.

Cons: However, there are repeated incidents suggesting miscommunication and confusion during the rental process, such as erroneous billing even after move-out and misplaced personal assumptions made by staff. Privacy concerns are highlighted by customers due to intrusive questions and unprofessional encounters with staff, leading to discomfort and unease.

Pros: Customers frequently praise the facility for outstanding customer service, citing individual staff as funny, accommodating, and proactive in solving issues. The facility seems to retain quality staff for over a year, ensuring consistently positive experiences and quick resolution to unexpected problems like incorrect unit locks.

Cons: However, there are serious concerns with security breaches leading to theft, gates being left open, and reports of people living in their storage units, creating a risk for customers storing valuable items.

Pros: Customers appreciate the friendly and professional staff, the cleanliness of the facility, and the convenience of 24/7 access, as well as the affordable pricing and proximity to local institutions like TSU.