Covered boat storage in Menomonee Falls, WI

Cons: Despite the positive service experiences, there have been complaints regarding the unavailability of office staff to assist with concerns, notably when returning keys and the lack of responsiveness to phone calls. This issue highlights a potential lack in effective and prompt customer support post-rental.

Pros: The storage facility has been praised for exceptional customer service, staff members going above and beyond, and the unit spaces meeting customer expectations.

Cons: Despite the customer service highlights, some report serious issues with management, including rudeness and unprofessional conduct that undermines trust and customer experience, making their interactions with the facility troubling. Compounding this is a notable complaint about a significant rat infestation, causing property damage and loss which questions the overall safety and hygiene of the facility.

Pros: This self-storage facility is praised for its professional and helpful customer service, with specific acclaim for personnel helping customers feel comfortable, secure, and informed throughout their storage experience.