Indoor boat storage in Sea Ranch Lakes, FL

Cons: However, safety and pricing transparency have been areas of concern; one customer reported feeling unsafe due to the presence of an aggressive individual on the premises, suggesting possible security lapses. Additionally, recent ownership transitions have led to confusion about pricing models, and the policy of price increases being communicated with only a brief window of notice may put customers at a disadvantage.

Pros: The storage facility boasts strong customer service, particularly from staff members Jose, Marsha, and Phillip, numerous reviews praised their professionalism, helpfulness, and fast check-in process. The facility itself is repeatedly noted for its cleanliness, accessibility, well-maintained air conditioning, and affordability.

Cons: A key issue noted is security concerns including thefts and occurrences of break-ins notwithstanding the presence of a security gate, which is troubling as customers have experienced that their insurance claims aren't effectively honored, leaving them without remedy for stolen items. Additionally, there have been unsettling reports of a potential rodent problem with visible signs of pest control measures in place and employees lacking knowledge on how to address these issues.

Pros: The self storage facility offers an easy rental process with transactions possible over the phone and email; it provides excellent customer service with staff members recognized for their helpfulness and friendliness, enhancing the customer experience.

Cons: There are significant concerns regarding security breaches, with reports of units being broken into and possessions worth over $5,000 lost, combined with inadequate staff assistance in resolving such serious matters. Customer feedback indicates frustration over unreturned voicemails and concerning price discrepancies between similar-sized units, coupled with rental price increases.

Pros: Customers appreciate the exceptional service provided by the staff at this facility, emphasizing cleanliness, attentive personal service, and a professional atmosphere.