Indoor boat storage in Indianapolis, IN

Cons: There are alarming reports of sudden and significant rent increases, and pest infestations like roaches have been a serious concern for some customers, negatively impacting their storage experience.

Pros: Customers frequently praise the storage facility for its ease of move-in, overall cleanliness, and the presence of helpful and professional staff, particularly noting positive interactions with Shirley who's recognized for exceptional customer service.

Cons: Despite many positive experiences, there are serious concerns raised regarding unexpected price hikes, such as an additional unexpected fee that was applied for cutting off a lock on the unit, which leads to customer frustration, and plans to take complaints further hinting at issues of miscommunication or mismanagement.

Pros: Customers frequently praise the quick, hassle-free experience and professional customer service, with a notable appreciation for the friendly and very helpful staff. The easy check-in process and a secure facility offered at reasonable rates also stand as reasons for customer satisfaction.

Cons: Repeated concerns include security issues with possible internal theft and unauthorized access, absence of on-site staff leading to difficulty in obtaining assistance, and unexpected price hikes that significantly impact affordability. Additionally, the locking policy after 9pm poses a distressing inconvenience for customers.

Pros: The facility offers an easy and efficient leasing process with some staff members providing high-quality customer service, including proactivity and assistance with queries.

Cons: Despite the well-maintained conditions, there are complaints concerning a disturbing roach problem that appears to be moving throughout the facility, undermining the feeling of cleanliness, and the field lights going off can be uncomfortable for customers. The costs are remarked on for being on the rise, potentially challenging affordability over time. Furthermore, a lack of sufficient moving carts to accommodate patrons, especially during busy periods, is a shared inconvenience.

Pros: Customers routinely praise the cleanliness and maintenance of the facilities, as well as the helpful, friendly, and professional staff who ensure a secure and trust-inspiring environment—often recognized for being welcoming and meticulously kept. The convenience of the location and customer-centric experiences, such as flexible military support, are highly valued.

Cons: **Serious allegations exist of security breaches with thefts occurring and dissatisfaction with the handling of those incidents by management. Frequent price hikes are a sore point, as well as inaccessible customer service, and inconsistencies in unit accessibility frustrate customers greatly.**

Pros: Customers appreciate the facility's cleanliness, recently improved customer service delivered by a higher-level manager, and secure properties.