Self storage units in Indianapolis, IN

Pros:

• Friendly staff available by phone

• Convenient on the near Westside

Cons:

• Frequent break-ins reported by users

• Many units fail to lock securely

• Security cameras often do not work

• Poor communication from management authorities

• Extra fees charged without notification

Pros:

• Clean and well-kept facility

• Easy access to units

• User-friendly website for booking

• Convenient month-to-month contracts

Cons:

• Significant rent increases upon renewal

• Some units infested with roaches

Pros:

• Quick and easy renting process

• Friendly and helpful staff

• Secure facility with good units

• Competitive rates

Cons:

• Added unexpected charges for a lock cut

• Price changes after initial quotes

• Technical issues setting up gate access

Pros:

• Clean and bug-free units

• Helpful and friendly staff

• Easy and smooth process

Cons:

• Poor maintenance and upkeep

• Security issues with break-ins

• Gate left open when office closed

• Broken glass found on property

Pros:

• Great customer service

• Affordable prices

• Clean facility

• Convenient location

• Easy sign-up process

Cons:

• Doesn't honor all promotions reliably

• Issues with gate malfunction

• Communication issues; occasionally unprofessional

Pros:

• Clean and organized storage spaces

• Friendly and helpful staff

• Affordable storage unit options

• Easy to find and access units

Cons:

• No significant complaints listed

Pros:

• Very clean and well-maintained units

• Easy and smooth rental process

• Helpful and friendly customer service

• Units are secure with good surveillance

Cons:

• Some users report higher-than-expected rents

• Issues with billing inaccuracies and overcharges

• Concerns about security in certain areas

Pros:

• Great customer service staff

• Clean facility

Cons:

• Elevator out for multiple days

• Poor customer service response

• Hidden fees and unexpected charges

• Inadequate security for units

• Building locks customers inside

Pros:

• Big and clean facility

• Affordable pricing available

Cons:

• Frequent issues with entry doors

• Entry can be dangerous and confusing

• Security concerns due to broken entry

• Uncooperative and unhelpful management

• Inaccessible storage units during non-office hours

Pros:

• Super helpful and polite staff

• Easy access to clean units

• Convenient climate control system

Cons:

• Frequent price increases without notice

• Lack of facility improvements despite higher fees

• Limited staff availability onsite

Pros:

• Good customer service experiences reported

• Climate-controlled units available

Cons:

• Prices increase frequently

• Lack of onsite personnel

• Unit condition problems (mold and dust)

• Poor security and broken gates בפה

Pros:

• Excellent customer service

• Clean and organized facility

Pros:

• Secure facility with good lighting

• Affordable for smaller units

• 24/7 access available

Cons:

• Reports of rodent infestations

• Some incidents of theft

• Difficult parking area to navigate

• High prices for some units

Pros:

• Helpful and friendly staff

• Convenient location

Cons:

• Inadequate response to security complaints

• Difficult to contact the office

• Unauthorized facility locks used unexpectedly

Pros:

• Clean and well-maintained facility

• Easy to reserve and access units

• Excellent customer service

• Temperature-controlled storage options

Cons:

• Office hours can be inconsistent

• Rental rates increase significantly after initial months

• Fees for purchasing mandatory locks

Pros:

• Staff is nice and helpful

• Convenient and accessible location

Cons:

• High rate increases without improvements

• Several incidents of break-ins reported

• Poor condition of the parking lot including large potholes

• Frequently closed office and lack of communication

Pros:

• Friendly and professional manager reported

• Affordable pricing compared to rivals

• Helpful staff ensuring smooth move-ins

Cons:

• Multiple accounts of security issues

• Slow or unresponsive customer service

• Inconvenient access reported by users

• Mistakes and delays with rental contracts