Indoor boat storage in Imperial, MO

Cons: Consistently repeated complaints revolve around significant and frequent rate hikes and customer service failing to deliver any semblance of loyalty or fair dispute resolution, particularly for long-standing patrons, causing significant distress and inconvenience to many renters. Additionally, some find their policies, like mandatory in-person visits for contract terminations even for elderly patrons, unreasonable and lacking in empathy, while introduced hidden fees despite initial assurances prove enormously frustrating.

Pros: Customers appreciate the facility for its cleanliness, readily available customer service, and top-notch security features like the gated access that's available 24/7.

Cons: Despite positive remarks on service and maintenance, there are recurring issues with abrupt price increases that happen without prior notification, leaving customers feeling overcharged and shortchanged. Additionally, there are complaints of poor road conditions surrounding the facility and challenges in reaching customer service over the phone.

Pros: Customers are highly satisfied with the helpful staff, particularly commend a specific employee for her professionalism and excellent customer service. The location is praised for its cleanliness, well-maintained facilities, and ease of access, including around-the-clock availability.