Indoor boat storage in North Bergen, NJ

Cons: Despite overall satisfaction, there are occasional issues with not receiving the specifically requested unit or items such as pre-paid locks not being located in the unit as promised, leading to some customers expecting refunds. These mix-ups can detract from an otherwise positive experience.

Pros: Customers often find the facility clean and organized, with the staff delivering excellent customer assistance and making the rental process easy and pleasant. The location is considered ideal and prices are competitive.

Cons: Some customers report frustration with an unannounced system update that led to confusion and unfair late fees, alongside a concerning implementation of unrequested insurance charges which can exacerbate the cost for renters.

Pros: The storage facility boasts exceptionally friendly and dedicated customer service, with several mentions of helpful staff members. Moreover, customers enjoy good web pricing deals and easy access to drive-up units.

Cons: A major point of dissatisfaction is the broken elevator, which has not been repaired for over three months, incurring an inconvenience. Additionally, customers have encountered problems such as unwanted odors due to dead mice and mice droppings on the second floor.

Pros: The facility is applauded for its excellent customer service, with staff members being friendly, helpful, and patient. Customers appreciate the ease and efficiency of processes and the cleanliness of the premises.

Cons: However, significant rental rate hikes, sometimes over 100% in a 5-year period, feel jarring to long-term customers, making them feel undervalued and presume there might be a focus on algorithms over individual client care.

Pros: Customers appreciate the storage facility for its exceptional cleanliness, superior helpful and friendly staff, securely maintained premises, and efficiently simple procedures.