Indoor boat storage in Norman, OK

Cons: There have been reports of miscommunicated and unfulfilled reservations, unreliable climate control in storage units, issues with vehicle cleanliness, and concerns about misleading information and unavailability. Additionally, customer interactions have included instances of inability to resolve complaints and rude behavior from personnel.

Pros: Customers value the helpful and courteous staff, with some receiving fantastic customer service. The cleanliness of the facility, smooth check-in process, and attentiveness during busy times are also highlighted as appealing aspects.

Cons: Some patrons have expressed dissatisfaction, citing occasions of inaccessible units due to issues like incorrect entry codes, leading to inconvenient experiences. Reports include after-hours service being unavailable and poor communication, ensuring these concerns leave a significant impact on an otherwise favorable opinion of the storage facility.

Pros: Customers rave about exceptional customer service, especially noting staff members like Alicia's pleasant and accommodating assistance. The self-storage units are described as clean, secure, and competitively priced, making Sunshine Storage a well-regarded choice in Norman.

Cons: Criticisms address the noticeably higher cost compared to other storage services, with a significant concern involving their non-refundable policy on prepaid rentals, which has led customers to feel misled and unfairly treated when unexpected life events occur.

Pros: The self storage facility receives praise for its cleanliness, security measures like well-lit areas and on-site management, and the friendliness of staff, which adds to a trustworthy and warm experience.