Indoor boat storage in Bethany, OR

Cons: Notable dissatisfaction emerges from recent substantial rent increases without proper notification and a lack of communication from management regarding unit issues. The absence of airflow or air conditioning on upper levels can be uncomfortable, and the inconvenience due to blocked entrance or absence of staff can detract significantly from the customer experience.

Pros: Customers appreciate the exceptional cleanliness, secure environment, easy access, and excellent customer service at this storage facility, emphasizing an overall positive experience with helpful staff members.

Cons: The most common grievances include a lack or responsiveness concerning damage responsibility, and sudden, considerable rate hikes that alarm customers. Access hours are also criticized for being less than ideal, such as early closings at 6pm, and changes to access hours have been done without proper notification, adding to the inconvenience.

Pros: Customers regularly compliment the facility for its top-notch cleanliness, high security including a monitored system and passcode entry, and exceptional customer assistance that is both professional and accommodating. The provision of lifts and extra-large flat carts makes moving burdens easier.

Cons: Customers frequently express frustration over aggressive and confrontational attendants, problematic and discriminatory interactions from specific individuals, logistical oversights resulting in incorrect billing and inventory shortages, as well as poor resolutions to complaints, highlighting deep-seated customer service challenges and potential deceitful overcharging tactics.

Pros: The facility offers a smooth and easy process, with fast service, convenient pick-up, return, and helpful staff, also providing a decent variety of moving supplies at reasonable costs.