Boat storage in Broken Arrow, OK

Cons: Customers have **significant concerns about security due to multiple theft incidents** and attempted break-ins, as well as reporting **ongoing issues with gate access codes**. Additionally, reported **instances of poor communication** and **inflexible payment policies are frequent complaints,** undermining customer trust and convenience.

Pros: The self storage facility is praised for its professionalism and friendly staff, with customers finding the rates affordable and the facility accommodating.

Cons: A notable grievance among customers is the occasional rate increases, with some reporting increases every few months after storing items. Despite optional onsite insurance, clients express conern over not having the choice to use their own insurance policies.

Pros: The self storage facility earns praise for its consistent cleanliness, attentive and personalized customer service, and easy access. Steven and his team frequently receive accolades for their helpful and friendly approach.

Cons: However, many customers report significant issues, mentioning the difficulty of maneuvering vehicles on site due to inadequate space, rough pathway conditions leading to damages, and problems with air-conditioned units not being operational. Moreover, customers articulate frustration with early gate lockouts, unjustifiable late fees since Public Storage's takeover, and serious security concerns where theft from units has occurred without appropriate response or assistance from staff or police.

Pros: Customers consistently highlight the facility for its cleanliness, having helpful and professional staff, and commend site manager Jarvis for exceptional customer service. The secure environment and user-friendly rental process also receive positive comments.