Outdoor boat storage in Cottonwood, CO

Cons: The facility faces criticism for not offering military discounts to veterans and for attempting to charge customers even after they provide notice and vacate the units. Reports of access issues due to staff absence, resulting in additional costs and inconvenience for clients, exacerbate the negative feedback.

Pros: This self storage facility receives praise for its cleanliness, speedy and straightforward check-in process, and commendable customer service marked by professionalism and friendliness.

Cons: The most impactful complaints are steep and sudden price increases that frustrate many, inconsistent opening hours contrary to those advertised lead to inconvenient access, and sub-par customer service appears when staff is away or nonresponsive to phone calls. Moreover, some customers have experienced safety concerns like infestations, detracting from the overall experience.

Pros: Customers appreciate the clear access through apps, availability of good-sized units and very clean facility, as well as knowledgeable staff that provides excellent service, often helping with issues like frozen locks or finding the right sized units.

Cons: Customers have experienced frustration with repeated rate hikes during the storage rental period, and complaints have emerged regarding the inability to get prorated refunds upon vacating the storage units before the end of the paid month.

Pros: The self storage facility consistently earns praise for its cleanliness, ease of access and use, and high-level customer care provided by helpful staff.