Indoor car storage in Glens Falls, NY

Cons: Repeated complaints of significant price increases during rental periods and predatory price models undermine customer satisfaction. Poor pest control leading to mouse-infested units, issues with customer service, and problems with inconsistent communication significantly detract from the facility's reputation. Mismanagement, such as mistakenly placed double locks, and disappointing follow-up on complaints further exacerbate customer frustration.

Pros: Customers appreciate the facility for its cleanliness, cost-effective solutions, and attentive, friendly staff. The ease of online setup and the facility being easily accessible are also common positives.

Cons: Recurring complaints cite significant issues with truck maintenance, such as defective steering, problematic apps resulting in overcharges, and unprofessional behavior from an employee on-site, potentially diminishing the overall storage experience.

Pros: Customers frequently praise the staff for their exceptional service and for going above and beyond to assist, including being friendly, knowledgeable, and attentive to their needs during moves. The clean facility and ease of renting trucks and storage units are noted highlights.