Car storage in Independence, MO

Cons: Numerous customers express dissatisfaction related to security issues, including theft and a lack of management presence. There's also notable frustration due to frequent rental rate increases, poor facility maintenance with issues like rusting unit handles causing injuries, and unreliable gate operations leading to property damage. Additionally, reports of inadequate cleanliness, early office closures, and inaccessible personnel contribute to a substantially diminished customer experience.

Pros: The facility has staff members known for their great customer service and helpfulness, demonstrating a willingness to assist with transactions and questions.

Cons: However, several issues undermine the quality of the facility, including reoccurring security breaches with reported break-ins, misinformation regarding access hours, and problems with trash and maintenance mishandlings leading to unwarranted fees. Users also report dissatisfaction with changes to access times and questionable surveillance system coverage.

Pros: The self storage facility is frequently lauded for its dedicated and efficient staff who provide excellent customer service and maintain the site's cleanliness.