Outdoor car storage in North El Monte, CA

Cons: However, customers have expressed concerns over the facility’s limited hours as it is not a 24-hour storage location, and the absence of a dedicated trash disposal area despite paying fees for cleaning is regarded as a significant downside.

Pros: The self storage facility is frequently praised for having an extremely helpful staff, offering excellent customer service, and maintaining a very clean and secure premises. Clientele have had particularly favorable experiences using the digital app for convenience.

Cons: Seriously concerning issues have been raised by multiple customers, including **incidents of theft** due to **homeless people living inside the facility**, **deceptive practices**, and **unprofessional management** accused of **racism and forging documents**. Other complaints include **difficulty resolving issues** such as gaining access after a relative's death, and inconsistent information about **payment due dates** leading to late fees.

Pros: Many customers appreciate the **efficiency during the rental process**, **friendly and helpful staff**, the facility's **cleanliness**, and **good security** measures.

Cons: Despite these positive attributes, criticism frequently centers on steep and frequent price hikes, with some experiencing over a 75% increase in less than three years. Concerns about security were raised due to instances of broken access gate systems, leaving customers unable to enter or exit. A significant complaint references a considerable rat problem, arguably pointing to a negligence in upholding the facility’s hygiene and safety standards.

Pros: Customers frequently praise the cleanliness and maintenance of the facility, applaud efforts in upgrading security measures and camera coverage, and appreciate the convenience of automated entry. Several reviews lauded the professional and accommodating nature of the staff, noting outstanding assistance in the service area.