Climate controlled storage units in Macon, GA

Cons: Repeated concerns arise over access issues with broken doors and dysfunctional keypads, leading to significant frustration around security problems. Some report inconsistencies between online information and practice regarding moving trucks, and there have been occurrences of difficult communication with management leading to service dissatisfactions.

Pros: Customers appreciate the exemplary customer service, the easy rental process, clean units, and prompt billing resolutions which underline a reliable service experience.

Cons: Notable dissatisfaction arises regarding the facility's climate-controlled storage advertising, leading to concerns about potential damage to stored items due to ineffectual temperature control despite extra charges.

Pros: The self storage facility is applauded for its top-notch customer service, with staff being described as professional, friendly, and going above and beyond to assist customers with their needs. The storage units are clean, conveniently located, and easily accessible.

Cons: However, **infestations of pests** including roaches and mice have caused damages to stored property, overshadowing the positives alongside **functional problems** with their auto-draft payment system leading to unfair late fees for customers.

Pros: The facility offers excellent service attributed to helpful guides and dedicated onsite staff, with noted cleanliness and accessibility.

Cons: Concerns raised by customers include significant rental increases without the addition of value-justifying features, a mandatory insurance policy, and security issues such as multiple break-ins, which suggests the facility lacks adequate protection of client belongings.

Pros: The self storage facility is praised for its cleanliness, excellent management, and the availability of knowledgeable staff who are helpful in navigating rental options and other related services.

Cons: There seems to be no recurring negative feedback provided by customers, implying high satisfaction with the facility; however, common storage grievances might include systematic **price increases**, **inconveniently located facilities**, latent **hidden fees**, or **insufficient security** measures.

Pros: **Customers frequently experience outstanding customer service**, finding staff members are particularly polite, patient, and eager to help with their storage needs, supporting clients with professionalism and efficiency. Also, the facility consistently receives praise for its **cleanliness** and having **spacious storage units**.