Self storage units in Alexandria, VA

Pros:

• Clean and well-maintained facility.

• Excellent security measures in place.

• Helpful and professional staff.

• Easy access to storage units.

Cons:

• Staff unavailability during office hours.

• Communication issues with staff.

• Broken lock without customer notice.

• Unannounced rate increases.

Pros:

• Good sized storage spaces.

• The facility is fairly clean.

Cons:

• Limited parking spaces available.

• Carts are locked up by the office.

• Issues with proration and refunds.

• Long wait times for customer service calls.

Pros:

• Very helpful and friendly staff

• Fast and efficient service

• Clean and well-maintained facility

• Looks super secure

• Has storage supplies available

Cons:

• Unit reservations can be unsatisfactory

Pros:

• Clean and well-lit facility

• Access your space any time

• Helpful and courteous customer service

Cons:

• Frequent elevator outages causing inconvenience

• Multiple rent increases in short time

• No proactive communication on power outages

• Delays in elevator repairs and lack of emergency service

• Refunds and prorated rent issues

Pros:

• Helpful and knowledgeable staff

• Easy access to storage units

• Drive-up units are convenient

Cons:

• Units are older and lack lights

• No recycling bins or dumpster

• Elevator and stairs inconveniences

Pros:

• Great customer service from management

• Facility is clean and well-maintained

• Helpful staff with unit sizes

• Convenient and easily accessible location

Cons:

• Price increases are frequent

• Inconsistent service experiences reported

• Unclear policies on service animals