Self storage units in Alexandria, VA

Pros:

• Helpful, friendly, and courteous staff

• Clean storage units and environment

• Convenient and easy access

Pros:

• Clean and well-lit facility

• Access your space any time

• Helpful and courteous customer service

Cons:

• Frequent elevator outages causing inconvenience

• Multiple rent increases in short time

• No proactive communication on power outages

• Delays in elevator repairs and lack of emergency service

• Refunds and prorated rent issues

Pros:

• Clean and well-maintained facility.

• Excellent security measures in place.

• Helpful and professional staff.

• Easy access to storage units.

Cons:

• Staff unavailability during office hours.

• Communication issues with staff.

• Broken lock without customer notice.

• Unannounced rate increases.

Pros:

• Helpful and knowledgeable staff

• Easy access to storage units

• Drive-up units are convenient

Cons:

• Units are older and lack lights

• No recycling bins or dumpster

• Elevator and stairs inconveniences

Pros:

• Clean and well-maintained facility

• Easy and quick reservation process

• Friendly and informative staff

Cons:

• Rates can increase significantly

• Poor customer service by phone

Pros:

• Staff provides excellent customer service.

• Property is kept neat and tidy.

• Employees are professional and knowledgeable.

• Quick and efficient rental process.

Cons:

• Complaints about staff being rude.

• Issues with smoking smells indoors.

Pros:

• Good sized storage spaces.

• The facility is fairly clean.

Cons:

• Limited parking spaces available.

• Carts are locked up by the office.

• Issues with proration and refunds.

• Long wait times for customer service calls.