Climate controlled storage units in Morgantown, WV

Cons: Multiple reports mention serious security lapses such as thefts with company locks still intact, an absence of on-site personnel, and removal of security cameras. There is also significant concern about the facility not being climate-controlled and issues with flooding, resulting in damaged belongings and mold. Furthermore, poor communication and failure to reserve units have been unfavorable for customers, failing to uphold agreed-upon services.

Pros: Customers appreciate the secure facilities and praise the accommodating service they experience, along with the assistance provided by the staff.

Cons: There have been reports of personal belongings being ruined by mildew and mold, with no proper communication regarding such damage. Other concerns include forced unit up-sizing, difficulties in lease agreement access, and gate access troubles, leading to belongings being exposed to weather conditions due to unprofessional management, suggesting potential trust and security issues.

Pros: Customers appreciate the convenience of modify accounts easily, quick refunds on security deposits, and friendly office staff. The facility offers clean, temperature-controlled units with sufficient parking and well-lit, smooth pathways.

Cons: Despite the general positive sentiment about the environment, the actual facility details and services have not been critiqued, leaving room for potential common concerns such as regular price hikes, hidden fees, or inadequate security that are often troubling for customers of self storage establishments.

Pros: Feedback highlights the appealing location, especially its proximity to the university and the availability of a walking trail, contributing to an attractive and convenient environment.