Garages for rent in Stonington, CT

Cons: While most experiences are overwhelmingly positive, a critical issue raised by a customer involves significant mold damage to possessions, resulting in a negative experience explicitly related to the facility’s ability to protect stored items.

Pros: Customers are highly satisfied with the facility's cleanliness, secure environment, and easy access, alongside excellent customer service, flexibility, and responsiveness. Most notably, there is community appreciation for the generosity shown in difficult times.

Cons: However, concerns such as the absence of handicapped access to the office and the implementation of abrupt rate increases seem consistent issues, with one notable instance of a steep late fee applied for only a brief payment delinquency and insufficient upper management response. Moreover, negative interactions with a manager highlight potential customer service inconsistencies across different personnel.

Pros: Many customers found the staff at this storage facility, particularly Nick, to be extremely helpful and friendly, praising their professionalism and customer service. The cleanliness and security of the facility, including climate-controlled units and 24-hour access with surveillance, are amongst the top highlights reported by customers.