Garages for rent in Lauderdale Lakes, FL

Cons: Despite good service, there are major issues such as rodent and water damage to customer belongings, with concerns about insurance claim processes being long and unfulfilled since 2017. Customers with disabilities have also faced discrimination and poor communication, leading to excessive fees and the feeling of being treated unfairly. Pests such as rats and roaches have also been noted as present within the storage units.

Pros: The facility offers exceptional customer service with several customers highlighting the helpfulness, thorough explanations, and friendliness of the representatives. The location comes highly recommended by clients due to the positive experiences with staff.

Cons: Several experiences of abrupt and significant price increases after an initial promotional period leave customers feeling cheated; repeated complaints center around unfriendly pricing practices. Common grievances also include unnecessary fees and a prevailing sense of apathy towards customer needs during disputes and negotiations.

Pros: Customers frequently appreciate the exceptional customer service provided and highlight the helpfulness and professionalism of the staff. The facility also has a reputation for its cleanliness and quiet location.

Cons: There are significant concerns regarding security breaches, with reports of units being broken into and possessions worth over $5,000 lost, combined with inadequate staff assistance in resolving such serious matters. Customer feedback indicates frustration over unreturned voicemails and concerning price discrepancies between similar-sized units, coupled with rental price increases.

Pros: Customers appreciate the exceptional service provided by the staff at this facility, emphasizing cleanliness, attentive personal service, and a professional atmosphere.

Cons: Reports of serious issues including water and rodent damage leading to significant losses, deceptive pricing practices that deeply frustrate customers, unsecure access points undermining customer confidence in safety, and misinformation about billing and reimbursement practices raise substantial concerns around trust and property protection for clients using the storage services.

Pros: The facility has received praise for its cleanliness, as well as friendly and knowledgeable staff who enhance customers' experiences and ensure satisfaction. Easy access to the storage spaces and processes that employees willingly accommodate, such as customer service and unit transitions, highlight the strengths of the facility.