Garages for rent in Lexington, KY

Cons: Some clientele criticize repeated price hikes, particularly timed with the influx of college students, and double charges on payments with reports of difficulty in obtaining refunds. A lack of clear cancellation policies can result in the loss of deposits, leaving some customers unwilling to recommend the facility.

Pros: Customers appreciate the facility for its convenience, including ease of rental by phone, adjacent unit rental options, and online and autopay payment systems. The staff is frequently described as friendly, professional, and helpful in the moving process.

Cons: However, customers report a significant security lapse with instances of break-ins and theft as well as dissatisfaction with automated service, signaling potential issues with management responsiveness and facility security measures. Complaints also include high service prices, which is a common concern in the self storage industry.

Pros: The storage facility receives high marks for staff friendliness, cleanliness, and security considerations as customers note that their belongings remained safe and pest-free during storage.

Cons: However, this satisfaction is marred by experiences of poorly functioning gates, security breaches leading to theft, surprising price hikes within a short period of time, and reports of occasional rude behavior from a staff member as well as unresponsive customer service, which could dissuade potential customers.

Pros: Customers widely appreciate the self-storage facility for its amiable and accommodating staff, various storage options including climate-controlled units, and general cleanliness and security, making it a recommended choice for many.