Garages for rent in Melrose, MA

Cons: The facility's layout can be confusing for new customers, lacking clear signage and a logical layout that leads to frustration during initial visits. Some patrons find the lack of operational elevators and the difficulty in property access significant inconveniences, detracting from their overall satisfaction.

Pros: Customers frequently praise the facility for its excellent customer service, highlighting that the staff is exceptionally friendly and helpful. The storage facility impresses with its cleanliness, and the company rates highly compared to others in the same industry.

Cons: Customer feedback reveals significant dissatisfaction due to experiences of perceived discrimination within the company, leading to the loss of clientele and ending of contracts. In addition, there have been reports of steep price increases after initial low rates, which leaves renters feeling deceived and compelled to vacate.

Pros: The facility appears to be praised for its excellent customer service, particularly noting helpful and professional staff who provide comprehensive information and a smooth rental experience.