Garages for rent in Hilltop, MN

Cons: Clients voice concerns about sharp and scheduled rent increases, potential false advertising regarding unit sizes, which might border on dishonest practices, and subpar practices surrounding auctioned units. Issues include unattended premises, refusal to prorate upon early move-out despite promises, difficulty in contacting staff or office personnel, and a serious lack of security leading to theft and property damage.

Pros: The self-storage facility is praised for friendly staff, simple rental procedures, well-maintained indoor units, and some customers have had good experiences with the managers.

Cons: Despite many positive aspects, there is significant concern regarding a recurring pest infestation problem involving rodents, signaling a potential hygiene issue. Additionally, customers have cited occasional issues with unit access and discomfort caused by loud music on the premises, minor nuisances contrasting the facility's general appeal.

Pros: Customers frequently praise the facility for offering a clean, safe, and attractive environment. They value the professional and polite customer service, notably appreciating how questions are handled swiftly and efficiently.

Cons: **Despite numerous positive reports, one stark piece of feedback stands out about significant and continual rent increases over time, an issue that can be considered predatory given the difficulty of relocating stored belongings.**

Pros: The self storage facility boasts exceptional customer service, led by a specifically mentioned manager who is consistently described as helpful, professional, and diligent in maintaining security and cleanliness.

Cons: However, a serious concern noted is the significant and consistent price hikes that may reach 100% increase within 18 months, paired with no elevator access for people. Additionally, an older staff member's unprofessional behavior casts a dark shadow on the otherwise positive experience.

Pros: Customers highlight the exceptional cleanliness of the facility, appreciate the reasonable pricing, and praise the favorable customer service, citing examples of staff going above and beyond.