Garages for rent in University City, MO

Cons: Significant concerns stem from persistent problems with the elevator, sometimes for over two weeks, as well as issues with access codes not working correctly and the resulting challenges in entering the storage units. Some customers also imply that the rates can be on the higher side.

Pros: Customers frequently compliment the facility for its superior cleanliness, climate-controlled indoor units, and exceptional staff who demonstrate friendliness and professional customer service.

Cons: The most glaring issue is security concerns, as reports of vehicle theft due to non-functional cameras and an unattended gate raise serious alarms. Additionally, clients experienced frustration with negligent communication throughout a company merger, resulting in surprise charges and potential legal disputes, all further exacerbated by a seemingly inadequate complaints resolution process.

Pros: Customers consistently praise the facility's friendly staff and great customer service, highlighting their professionalism and helpfulness, and expressing satisfaction with the cleanliness and accessibility of units along with fair pricing.

Cons: A high price tag is often mentioned, coupled with concerns about safety at night due to no guard presence, and issues with the storage layout being confusing. Additionally, an incident of property being handled without consent raises serious concern about the integrity of service and security.

Pros: Customers appreciate the facility for its overall cleanliness, indoor storage solutions with convenient drive-in bays, and friendly staff who are tried to accommodate needs.

Cons: There are significant concerns with the facility's customer service, suggesting a pattern of rudeness and poor management, including dismissive behavior and bait-and-switch pricing tactics, detrimental to the overall customer experience.

Pros: The facility is praised for its high level of security, cleanliness, and accessibility with features like 24-hour unit access appealing to customers, including those with late-night service needs.