Garages for rent in Navassa, NC

Cons: The most significant issue reported is the steep and continual rise in rental prices, which cause distress to long-term renters, with accused price gouging being a particularly pointed complaint.

Pros: Customers consistently praise the cleanliness of the facility, the easy rental process, and the friendly and helpful staff.

Cons: Long-term customers have experienced significant annual rent increases, challenging their loyalty to the facility. A concerning issue posted repeatedly involves rodent infestation, which has resulted in customers losing valuable and sentimental possessions, a situation further exacerbated by perceived lack of concern from the staff and insurance inadequacies. Additionally, customers have reported inconvenience due to the inability to directly contact the local facility.

Pros: This self storage facility has consistently been praised for its exceptional customer service, with staff going above and beyond to assist customers. The cleanliness and security of the units also stand out as strong points for tenants, ensuring a favorable storage experience.

Cons: Despite the good customer service, renters have expressed frustration over regular rate increases without enhancements in service and a concern that not all units have functioning climate controls, potentially compromising stored items.

Pros: The facility stands out for its professional staff, cleanliness, and climate-controlled units that are well-maintained and responsive to customer needs.

Cons: Despite the numerous accolades for customer service, recurring issues like storage rental price increases and potential hidden fees are common grievances among self-storage users, which can significantly affect overall customer satisfaction.

Pros: The storage facility has been upgraded with enhanced security and convenience, featuring a prime location near downtown, cleanliness, and supreme ease of transaction due to efficient, friendly staff that is highly commended for exceptional customer service.