Garages for rent in Virginia Beach, VA

Cons: A repeated issue involves a lack of transparency in insurance policy terms with customers being obligated to keep the storage facility's insurance despite having their own, and there are reports of pest problems like termite infestations that question the facility's moisture control.

Pros: Customers frequently highlight exceptional customer service, cleanliness, and the facility's professionalism, including remarkable attention from staff like bringing beverages and displaying thoughtfulness.

Cons: A major drawback includes logistical issues with tightly spaced parking that is unsuitable for larger vehicles, leading to significant difficulty in maneuvering, which appears unaddressed by the management. Customers might also face common industry challenges such as price fluctuations and possible hidden fees.

Pros: Customers frequently highlight the facility's cleanliness, convenient online lease sign-up, and efficient move-in process, with extra praise for the exceptional customer service, particularly noting the manager's helpfulness.

Cons: Security is a significant concern, with incidents of thefts reported, including the alarming situation of unauthorized occupants in stored vehicles, and the lack of comprehensive camera coverage is noticeable. Complaints about mold in climate-controlled units suggest maintenance issues and evidence of poor customer support concerning refusal to refund even soon after payment reveal service inflexibility.

Pros: The facility often receives praise for helpful and pleasant staff, particularly highlighting customer service efficiency. Customers also commend the seamless rental process and find the mobile app to be a useful tool for gate access.