Self storage units in Auburn, AL

Cons: The design flaw causing extreme heat in certain access areas is a significant concern for the safety and comfort of users transporting items to their units, and the malfunctioning gate also raises potential security questions.

Pros: Customers consistently praise the facility for outstanding cleanliness, its helpful and professional staff, and the ease of the rental process, making it an excellent choice for storage needs.

Cons: Several patrons mention the strict no proration policy which can be a drawback for those not staying a full month, and reviews occasionally note difficulties with other customers causing obstructions in the facility. Despite these issues, the facility seems well-regarded for its amenities and customer service.

Pros: Customers appreciate the climate-controlled environment, 24/7 access, and the facility's cleanliness. The convenience of on-site moving equipment and dual-sided storage units is frequently praised.

Cons: Customers occasionally express frustration with fiscal policies like some might with price increases, a concern which is common in the self storage industry. Some have highlighted a reliance on certain staff, hinting at potential inconsistency in service quality.

Pros: The self storage facility is widely appreciated for its cleanliness, friendly and professional service, and amenities that meet customers' needs, with added ease of renting and accessible location.

Cons: Despite the friendly staff, deceptive promotional practices such as the misleading "first month free" deal disappoint customers, leading to disillusionment and a failure to meet holiday expectations; this negative point heavily weighs against cameo what otherwise be a generally positive experience.

Pros: Customers highly appreciate the cleanliness of the facility and the staff who are friendly, helpful, and efficient; the experience of renting a unit is often described as seamless and easy, especially for students near campus.

Cons: A recurring concern involves the absence of a security system, with reports of multiple break-ins resulting in substantial loss of personal property and lack of reimbursement or investigation by the facility. Customers also reported incidences of unprofessional behavior by staff, including harassment and retaliatory rent hikes, diminishing their confidence in the facility's management.

Pros: Customers appreciate the friendly staff, finding them helpful and courteous, and are pleased with the great deals, ease of access to the facility, and the 24-hour convenience.