Garages for rent in Jonesboro, AR

Cons: **Customers have voiced serious concerns about unpredictable rate hikes and additional fees**, specifically citing incremental insurance costs that appear unexpectedly. Some have also reported **frequent break-ins**, contributing to a sense of insecurity despite claims of upgraded security measures. Contacting support can be frustrating, as calls are often redirected to overseas call centers, impeding direct communication.

Pros: The facility has received praise for its exceptional cleanliness, secure environment, and friendly customer service, with the staff often described as helpful and accommodating during trying times.

Cons: Reviewers are frustrated with unexpected closings on holidays and irregular office hours, as well as reports of unjustified charges when moving out, frequent price hikes, and aggressive regional management following up on complaints.

Pros: Customers appreciate the facility's cleanliness, secure units, and friendly, helpful staff who are often noted for excellent customer service.

Cons: Issues with communication and accounting have led to instances where customers are unfairly charged for additional months, exacerbated by a lack of solutions or refunds from the facility. There are also reports of frustrating frequent price increases, adding a sense of financial unpredictability for renters.

Pros: Customers appreciate the facility's high level of cleanliness, secure environment, and friendly, professional staff who make it a point to be helpful. Online sign-up options and remote payment methods make the process convenient and efficient.

Cons: Some customers face issues such as multiple price increases for units within a single year and lapses in administrative communication leading to wrongful billing. There's concern over the security as at least one incident of theft occurred with no available footage despite the presence of cameras. Personal preference for in-person service rather than an online setup was also noted among the disadvantages. Additionally, the lack of physical presence on-site for question reception and payment preferences can be inconvenient for customers not comfortable with online transactions.

Pros: Customers appreciate the storage facility for competitive pricing, good customer service, and secure, clean units with convenient payment options like auto-pay. Accessibility to the units is easy, and contactless transactions were mentioned positively during the pandemic.